นโยบายการคืนเงิน

● Product(s) can be returned for exchange or refund, provided the product(s) is returned in new and original condition with original product packaging, price tags, and labels.
● If the product(s) have been discounted by promotion or coupon codes, the amount refunded will be based on the net amount, i.e., the paid price for the product(s) less the coupon amount indicated on the receipt. Delivery charges paid for the original order are non-refundable. The coupon code may be replaced at our sole discretion if the product(s) to be refunded are damaged, defective, or faulty.
● Products sold at marked-down prices due to defects cannot be returned.
● Innerwear cannot be exchanged or returned due to our strict hygiene policy.
● Only products purchased in Malaysia can be exchanged or returned.

To start a return, you can contact us at sales@vishadevan.com. Please note that returns will need to be sent to the following address:

A16-1 Block A Jalan Haruan 5/9 Pusat Komersial Oakland 2, 70300 Seremban, Negeri Sembilan

You can always contact us for any return questions at sales@vishadevan.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. You’ll be automatically refunded using your original payment method within 10 business days if approved. Please remember that it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@vishadevan.com.